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Introduction to DevOps October 31 2023

October 31, 2023 @ 1:00 pm - 4:00 pm

Introduction to DevOps

Live Instructor-Led Course

Tuesday, October 31, 2023

3 Hours

1:00 PM to 4:00 PM Eastern Time  (starting 10:00 AM PT / 5:00 PM GMT)

Introduction to DevOps for Non-Technical Professionals

This course is a comprehensive course designed to provide individuals without a technical background with a solid understanding of DevOps principles, practices, and tools. This course covers essential aspects of DevOps, from its history and core principles to popular tools and team roles. By the end of the course, participants will be able to support DevOps initiatives in their organization and contribute effectively to a DevOps environment.

Course Objectives:

Upon completion of this course, participants will be able to:

  • Define DevOps and explain its origins and core principles.
  • Describe the DevOps lifecycle, including Continuous Integration, Continuous Delivery, Continuous Deployment, Continuous Testing, and Continuous Monitoring.
  • Identify popular DevOps tools and their functions within the DevOps pipeline.
  • Understand the roles within a DevOps team and how non-technical professionals can contribute to a DevOps environment.
  • Apply best practices for implementing DevOps in an organization and identify common challenges and solutions.
  • Recognize emerging trends in DevOps and the role of DevOps in digital transformation.


This course is designed for non-technical professionals interested in understanding DevOps principles and practices. There are no strict prerequisites for this course, but the following would be beneficial:

  • Basic knowledge of software development and IT operations.
  • Familiarity with general business processes and organizational structures.
  • An interest in learning how technology can improve collaboration and efficiency in an organization.

No prior technical expertise or experience in DevOps is required. The course content will be delivered in a way that is accessible to individuals without a technical background.

Course Outline:

1: Introduction to DevOps  

  • What is DevOps? A brief history and definition
  • The DevOps culture and mindset
  • DevOps principles: CALMS (Culture, Automation, Lean, Measurement, Sharing)
  • Benefits of implementing DevOps in an organization
  • Real-world examples and case studies

2: The DevOps Lifecycle  

  • Overview of the DevOps lifecycle
  • Continuous Integration (CI) and Continuous Delivery (CD)
  • Continuous Deployment
  • Continuous Testing
  • Continuous Monitoring
  • Infrastructure as Code (IaC)

3: Popular DevOps Tools  

  • Overview of popular DevOps tools
  • CI/CD tools: Jenkins, GitLab CI/CD, CircleCI
  • Infrastructure automation tools: Ansible, Terraform, Puppet
  • Containerization: Docker, Kubernetes
  • Monitoring and logging tools: ELK Stack, Prometheus, Grafana

4: DevOps Team Structure and Roles  

  • Traditional IT roles vs. DevOps roles
  • DevOps team structure
  • Key DevOps roles: DevOps Engineer, Site Reliability Engineer, Release Manager
  • The role of non-technical professionals in a DevOps environment
  • Cross-functional collaboration and communication

5: DevOps and ITIL  

  • Overview of ITIL (Information Technology Infrastructure Library) and its relevance to DevOps
  • Integrating DevOps and ITIL processes for improved service delivery
  • How DevOps complements ITIL’s focus on continuous improvement and value co-creation
  • The role of non-technical professionals in aligning DevOps and ITIL practices
  • Case studies of successful ITIL-DevOps integration

6: Implementing DevOps: Best Practices and Challenges  

  • Best practices for implementing DevOps in an organization
  • Common challenges and how to overcome them
  • Building a business case for DevOps
  • Measuring the success of a DevOps transformation
  • Tips for continuous improvement

7: DevOps Culture and Collaboration  

  • The importance of a strong DevOps culture
  • Building trust and transparency within the team
  • Encouraging a culture of experimentation and learning from failures
  • Techniques for effective cross-team communication and collaboration
  • Overcoming resistance and fostering buy-in for DevOps initiatives

8: DevOps in the Future  

  • Emerging trends in DevOps
  • The impact of artificial intelligence and machine learning on DevOps
  • The Risks of AI and ML on DevOps
  • DevSecOps: Integrating security into the DevOps pipeline
  • The role of DevOps in digital transformation
  • Final thoughts

This course provides education toward three Web3 Certification Board (W3CB) Focus Areas Certification Exam Competencies. 

Review Certification Focus Areas


October 31, 2023
1:00 pm - 4:00 pm
Event Category: